Dynamic youth services through outcome-based planning and evaluation

by Dresang, Eliza T.

Format: Print Book 2006
Availability: Available at 1 Library 1 of 1 copy
Available (1)
Location Collection Call #
CLP - District Services Professional Collection Z718.1.D68 2006
Location  CLP - District Services
 
Collection  Professional Collection
 
Call Number  Z718.1.D68 2006
 
 
Summary

Can library programs and services make a difference in your young patrons' lives? Measuring outcomes is the way to find out! Incorporating outcome-based planning and evaluation is critical when developing new programs and services.

In this step-by-step patron-centered guide, three experts who have conducted extensive research and piloted this outcome-based program for youth in the St. Louis Public Library, share their findings and proven strategies. Smart planning in conjunction with measuring outcomes will:

Generate results that support funding--be it governmental or grant-based Maximize user benefits Get buy-in and participation from young library users Improve communications between staff and customers, and among staffUsing this method, and selecting the level of effort, allows libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.

Using this comprehensive, flexible and easily-tailored guide, youth librarians and administrators in public libraries will be able to integrate outcome measures into regular library processes, gaining immense benefits with minimal effort.

Published Reviews
Booklist Review: "The authors lead their colleagues in youth services through an assessment strategy that had success for the Youth Services Department of the St. Louis Public Library. Using a new paradigm of planning--Project CATE: Children's Access to and Use of Technology Evaluation--they advise librarians to begin with desired outcomes based upon community analysis and market research and demonstrate the necessity for focus groups. A bibliography and charts are included, and sample data-collection instruments are provided in an appendix. The book gives a clear and concise method for conducting an assessment to refine services and is recommended for public libraries and academic libraries with library and information science programs. --Lisa Johnston Copyright 2006 Booklist"
From Booklist, Copyright (c) American Library Association. Used with permission.
Additional Information
Subjects Children's libraries -- Administration.
Young adults' libraries -- Administration.
Children's libraries -- Planning.
Young adults' libraries -- Planning.
Children's libraries -- Evaluation.
Young adults' libraries -- Evaluation.
Children's libraries -- Activity programs.
Young adults' libraries -- Activity programs.
Library planning -- United States -- Case studies.
Publisher Chicago :American Library Association,2006
Contributors Gross, Melissa.
Holt, Leslie Edmonds.
Language English
Description xvi, 155 pages : illustrations ; 23 cm
Bibliography Notes Includes bibliographical references (pages 145-149) and index.
ISBN 0838909183
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